Actor Headshots, Modeling,
Maternity, Lifestyle, Editorial, Commercial, Weddings
New Orleans, Metairie
FAQ's and OTHER DETAILS
WHEN WILL MY PROOF GALLERY, ALBUM AND PRINTS BE READY?
In most cases, your online proof gallery will be available to you within three weeks after your wedding day. Depending on seasonal business, proof galleries are posted in less than three weeks. Once you've finalized all selections to be printed for your album and enlargements, we usually have your order ready for pick up within four weeks or less.
NOTE: Due to the constantly increasing prices of materials, additional fees may apply for clients who take more than six months to finalize album selections.
NOTE: Delivery of Album and prints to locations outside of New Orleans will incur applicable Priority Mail shipping and handling fees. To avoid shipping and handling fees, we request that our local clients pick up their album and print package in person.
DO I HAVE TO GIVE YOU A BIG DEPOSIT OR WHAT?
While many photographers ask for 50% down, all we ask for is a "good faith" deposit. Depending on the size of your event, it may be as little as $200. However, ALL events require a deposit and signed contract to secure date. Out of town events will incur travel fees.
YOUR BALANCE IS DUE IMMEDIATELY UPON PHOTOGRAPHER'S ARRIVAL AT THE WEDDING SITE; NO EXCEPTIONS.
OUR WEDDING IS DURING MARDI GRAS; IS THAT OK?
Sorry, but due to security issues, we no longer shoot weddings or other events during the weeks leading up to and including Mardi Gras, either in the French Quarter or any other parade routes in the metropolitan area. In addition, any weddings taking place on the streets of the French Quarter during annual New Orleans festivals and special events will incur a "special event" security fee unless client provides adequate security for all exterior principal photography. Weddings taking place indoors are exempt.
NOTE: ALL OTHER festivals or events taking place in the downtown area of New Orleans that require parking expenses (or taxi fare to and from event due to lack of parking) because of the special event, will incur a flat rate fee of $50 UNLESS suitable, paid parking AT the event site is made available by the client.
WHERE DO YOU GET OUR PRINTS PROCESSED?
To maintain our high standards of quality, WE will perform all post processing and printing of your images. We print all sizes depending on your album needs, including 4x6, 5x7, 8x10, 11x14 and 13x19. We use ONLY archival quality materials for all of your print work. If we have to outsource any enlargement products or canvas renderings, we carefully inspect each one before presenting them to the client. If we see a flaw, we have it redone for you before you pick up your package. We still believe in doing our job correctly and with pride!
CAN WE GET OUR OWN PRINTS USING DISC IMAGES PROVIDED BY THE PHOTOGRAPHER?
If your package or contract includes images on disc, you are certainly welcome to do so. However, in our past experience, we have discovered time and time again that "all photo labs are not created equal". In fact, with the advent of digital photography and processing, every lab we have done business with in the past has different kinds of reproduction equipment and materials. It's no surprise that each lab provided us with varied results and disappointing quality. As a test, we took the same images on a disc to four different pro labs and each one provided different results....that's different results on the same images from professional labs! If you choose to have your images printed by someone other than us, we cannot guarantee the quality of your prints will be as good as what we provide.
This is why we now print ALL of our own work, using only archival quality materials. These materials have been tested by the manufacturer under specially simulated conditions and proven to last up to 100 years without showing signs of fading or color shift. It takes us more time and it costs us more money to produce our own print products, but the bottom line is...our prints are guaranteed to be stunningly beautiful and made from the highest quality materials.